About Jitsu

Jitsu is an expedited urban last-mile delivery service, providing customers with a superior same and next-day delivery experience. Jitsu leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers’ brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in 22 major U.S. metro urban areas across the U.S., enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.

General Job Description Summary:

We are seeking a Transportation Planner to support and optimize last-mile delivery operations, ensuring efficiency and cost-effectiveness. Reporting to the Planning Manager, this role is responsible for developing delivery plans, monitoring key performance indicators (KPIs), and collaborating cross-functionally to drive operational excellence.

The ideal candidate will have a strong background in logistics planning, with a keen ability to analyze data, solve problems, and enhance last-mile delivery strategies. This is a hybrid role, requiring a minimum of three days per week on-site in the warehouse, or more based on business needs.

Key Responsibilities:

Logistics Planning & Execution

• Develop and implement last-mile delivery plans that optimize routes, reduce costs, and improve on-time performance.
• Ensure efficient allocation of delivery resources to meet service-level expectations.

Performance Monitoring & Analytics:

• Track and analyze On-Time Delivery (OTD) and Cost Per Box (CPB) to identify trends and areas for improvement.
• Leverage data-driven insights to recommend operational enhancements.

Cross-Functional Collaboration:

• Work closely with transportation coordinators, facility operations managers, driver services, driver partners, and delivery service providers to enhance last-mile operations.
• Coordinate with internal teams to ensure smooth execution of delivery plans and resolve logistical challenges.

Problem-Solving & Continuous Improvement:

• Proactively identify and address delivery inefficiencies, delays, and issues to improve overall performance.
• Research and implement best practices to drive continuous improvement in last-mile logistics.

Reporting & Documentation:

• Prepare regular performance reports with detailed analysis of OTD, CPB, and other logistics metrics.
• Maintain up-to-date standard operating procedures (SOPs) related to transportation planning.

Key Performance Indicators (KPIs):

• On-Time Delivery (OTD): Achieve and maintain high levels of on-time delivery performance.
• Cost Per Box (CPB): Optimize delivery costs to ensure competitive cost per box metrics.

Desired Qualifications:

Education & Experience:

• Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 3-5 years of experience in logistics planning, with a strong focus on last-mile delivery.

Technical & Analytical Skills:

• Proficiency in logistics software and route optimization tools.
• Strong knowledge of Google Workspace (Docs, Sheets, Slides, etc.) and Slack.
• Ability to analyze large data sets, identify trends, and make data-driven decisions.

Soft Skills:

• Strong problem-solving skills with a proactive approach to challenges.
• Excellent communication and collaboration skills across multiple teams.
• Ability to work in a fast-paced environment and manage multiple priorities.

Travel:

Travel (1 week) is possible up to once per quarter outside of the local market.

For California residents, please see our CPRA policy regarding our data collection practices: https://www.gojitsu.com/cpra-policy-work